Elevate Your Marketing Success with Brand Authenticity

Ian Tomlin
2 min readJan 10, 2024
Being authentic is essential in digital marketing

Brand authenticity is the key to unlocking unparalleled success in digital marketing. In this concise guide, we explore the profound impact of authenticity on consumer behavior and offer actionable steps to infuse genuine character into your brand.

The Power of Authenticity

In a world saturated with exaggerated corporate visions, customers crave the genuine essence of your brand.

Cohn & Wolfe’s annual study reveals that 91% of consumers prioritize honesty in their interactions with companies, with 63% opting for transparent and authentic brands.

Dispelling the myth that larger corporations are inherently more trustworthy, authenticity is a potent weapon for businesses of all sizes. Fabricating an inflated image risks exposure in today’s era of social media and relentless reviews.

Building Trust in Marketing

Sales hinge on the trust between buyer and seller. A staggering 86% of individuals emphasize the importance of authenticity in shaping their brand preferences. Transparent business practices contribute to this trust, with buyers appreciating insights into the people and ethos behind a company.

Transparency as Good Business

Newton Day exemplifies transparency by showcasing its team culture and values, fostering authenticity both internally and externally. The small team’s commitment to transparency in remote collaboration becomes a powerful marketing tool, proving that authenticity is not restricted by size.

Unveiling Your Brand’s Authenticity

To harness the marketing potential of authenticity, follow our checklist:

  1. Share Your Values: Articulate your brand’s principles and common purpose.
  2. Introduce Your Team: Go beyond profile pics to capture the authentic personalities behind your brand.
  3. Highlight Team Interests: Showcase the human side of your business through shared activities and interests.
  4. Promote Sponsorship and Volunteering: Demonstrate your commitment to social causes and community well-being.
  5. Be True to Your Identity: Authenticity isn’t just communicated; it’s lived. Be the company you portray to your customers, avoiding shortcuts that risk reputation damage.

Final thoughts

Brand authenticity is a wise marketing investment. By genuinely connecting with your audience, you build lasting trust and loyalty. Embrace authenticity and shape a brand you can proudly stand behind.

About the Author

Ian Tomlin is a seasoned marketer, entrepreneur, and business leader with a 30+ year career at the intersection of strategy, technology, and marketing. As the founder of successful businesses, including Newton Day Ltd, Ian brings a wealth of expertise in guiding companies toward compelling brand stories. Reach out to Ian via LinkedIn to transform your marketing approach and tell your brand story effectively.

Ian on LinkedIn . Ian’s Links page

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Ian Tomlin

I look to inspire business leaders to be the best version of themselves. These are my perspectives on life and business.